Politique d’expédition

We aim to deliver your orders quickly, securely, and at the best possible shipping rates.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order is placed, and a shipping notification with tracking information once dispatched.

Delivery Times

  • Standard shipping typically takes 5–10 business days depending on your location.

  • Expedited shipping options are available at checkout, with estimated delivery times of 2–5 business days.

  • International orders may take longer due to customs clearance and local postal delays.

Shipping Costs

  • Shipping fees are calculated at checkout based on the weight, size, and destination of your order.

  • From time to time, we may offer free shipping promotions on selected products or order values.

Order Tracking

  • All orders include tracking details so you can monitor your shipment.

  • Tracking information may take 24–48 hours to update after the order has been dispatched.

Delivery Issues

  • If your order is delayed beyond the estimated timeframe, please contact us for assistance.

  • We are not responsible for delivery delays caused by natural events, courier disruptions, or customs inspections, but we will assist in resolving any issues where possible.

  • If a package is lost in transit, we will work with the courier to resolve the issue and offer a replacement or refund.

International Shipping

  • Customers outside the domestic region are responsible for any import duties, taxes, and fees imposed by their local authorities.

  • Delivery times for international orders may vary significantly depending on customs clearance and local postal services.